Most machinery OEMs manage dealer communication through WhatsApp groups, email chains, and spreadsheets — which means leads get lost, commissions get disputed, and nobody knows the status of machines in the field. EngiFlow360 gives every dealer their own structured workspace — to submit leads, track assets, raise service tickets, and claim commissions — without depending on phone calls or manual updates from the OEM.
Dealers receive inquiries from multiple sources — website, calls, exhibitions, and referrals. Without a system, follow-ups get delayed and opportunities slip. EngiFlow360 captures every enquiry and ensures it's followed up with discipline.
Result: Higher quotation-to-order conversion and reduced enquiry leakage.
Once a machine is sold, the real journey begins—installation, service, warranty, AMC, and renewals. EngiFlow 360 keeps everything connected so you always know what’s active, what’s due, and what needs action.
Result: More AMC renewals and steady recurring revenue.
Installation complete. Warranty active.
Scheduled dispatch pending.
Auto-reminder set for sales team.
Service delays damage dealer reputation. Manual tracking leads to missed tickets and unhappy customers. EngiFlow 360 keeps tickets, engineers, visits, and updates structured and visible.
Result: Faster resolution and better customer experience.
Running a dealership without data is risky. EngiFlow360 gives owners and managers a clear view of sales, service, and AMC performance — so every decision is backed by real numbers, not guesswork.
When a dealer sells a machine to an end customer, EngiFlow360 automatically maps that customer, activates the warranty, and gives both the dealer and OEM full visibility of the installed base.
Monitor leads, conversion rates, and active machines across your entire territory — from a single dashboard.
Seamless connection from OEM to Dealer to End Customer.
"EngiFlow360 delivers professional CRM solutions with a responsive and technically strong team."
"Professional support and a powerful system that brought structure, efficiency, and cost savings to our business."
"EngiFlow360 is simple, user-friendly, tailored to our needs, and backed by fast, dependable support."
"Backed by deep domain expertise and reliable support, the system’s timesheet and incident modules deliver real value to our business."
"Our experience with EngiFlow360 has been very positive, with consistent support ensuring smooth operations."
"EngiFlow360 makes it easy to manage leads, accounts, and sales, with structured data, better visibility, and tailored support for our team."
"We’re very happy with EngiFlow360. The team is professional, responsive, and understands both business and technical needs."
The system is easy to use, well-organized, and helps manage customer data and tasks efficiently. It has improved workflow and made daily operations smoother.
EngiFlow360 gives every dealer a dedicated portal to submit leads, track assets, raise service tickets, and claim commissions — while giving the OEM complete visibility over every dealer's performance from one dashboard.
Yes. Every lead a dealer submits flows directly into your central pipeline — assigned, tracked, and monitored until closure, with full visibility for both the dealer and your internal team.
Dealers submit sales and service commission claims through their portal. Your team reviews and approves them directly in EngiFlow360 — eliminating manual paperwork and commission disputes.
Yes. Dashboards show each dealer's lead pipeline, conversion rates, active machines, and target vs achievement — so you always know which dealers are performing and which need support.
When a dealer sells and commissions a machine at an end customer's site, EngiFlow360 automatically maps the end customer, activates the warranty, and adds the machine to your installed base — giving both you and the dealer full traceability.
Yes. Dealers can log service tickets against specific machines in their installed base — linked directly to the asset, warranty status, and service history — without calling your office.
