Generic CRMs treat every sale like a transaction. EngiFlow360 treats every sale as the start of a machine lifecycle—with years of service history, warranty rules, and renewals.
Serial-number tracking • Warranty + AMC workflows • Field service ready
A Digital Twin Lifecycle means every machine you sell has a live digital record — tracking its sale, installation, warranty, service history, and renewal — from day one to retirement.
Machine is produced and assigned a unique Serial Number. Sold to customer via Direct Sales or Dealer.
Engineer visits site, installs machine, uploads photos, and activates Warranty start date.
System tracks warranty logic (e.g., 1 year parts, 2 years labor). Auto-validates claims against coverage.
Convert warranty to Annual Maintenance Contract (AMC). Track machine aging for Buyback/Replacement opportunities.
Our "Zero Breakdown" module uses logic-based scheduling to ensure machines are serviced exactly when needed.
Generic CRMs show customer activity. EngiFlow360 shows machine behaviour.
Data aggregated from 1,200 active machines
"EngiFlow360 delivers professional CRM solutions with a responsive and technically strong team."
"Professional support and a powerful system that brought structure, efficiency, and cost savings to our business."
"EngiFlow360 is simple, user-friendly, tailored to our needs, and backed by fast, dependable support."
"Backed by deep domain expertise and reliable support, the system’s timesheet and incident modules deliver real value to our business."
"Our experience with EngiFlow360 has been very positive, with consistent support ensuring smooth operations."
"EngiFlow360 makes it easy to manage leads, accounts, and sales, with structured data, better visibility, and tailored support for our team."
"We’re very happy with EngiFlow360. The team is professional, responsive, and understands both business and technical needs."
The system is easy to use, well-organized, and helps manage customer data and tasks efficiently. It has improved workflow and made daily operations smoother.
Machine lifecycle tracking means recording everything that happens to a machine — from manufacturing and sale, through installation, warranty, service history, and AMC renewals — in one connected system, instead of scattered spreadsheets or paper records.
A generic CRM tracks customers and deals. A machinery-focused CRM like EngiFlow360 tracks the machine itself — its serial number, warranty status, service history, and AMC contracts — so you know exactly what's happening with every unit you've ever sold, not just who bought it.
AMC stands for Annual Maintenance Contract — an agreement where a machinery company commits to regular servicing and maintenance of a customer's equipment, usually after the warranty period ends.
Predictive maintenance uses running hours, meter readings, or scheduled intervals to automatically trigger service reminders before a machine breaks down — reducing unplanned downtime for your customers.
Yes. For machines without IoT integration, service schedules can be set on a calendar basis — quarterly, monthly, or as defined by your service contracts — so every machine stays on a maintenance schedule regardless of connectivity.
EngiFlow360 is built for OEMs, machinery manufacturers, and engineering businesses that sell machines, service them, and manage AMC renewals and dealer networks.
